1. Data controller
This Privacy Policy explains how TechnoFutureNow LLC processes personal data when you visit this website, contact us, request information, hire our services, use our applications or interact with proprietary products such as ZizeLab, ZizelMark or other digital services of the company.
The contact point for privacy, data protection and related requests is: info@technofuturenow.com.
2. Data we may process
Depending on how you interact with TechnoFutureNow LLC, we may process the following categories of data:
- Contact data: name, email, phone number, company, country, city and information voluntarily included in messages or forms.
- Project data: information you provide about your needs, services, processes, budget, documentation, technical requirements or preferences.
- Account data: user identifiers, encrypted credentials, roles, permissions, preferences and access data where a product or service requires an account.
- Technical data: IP address, browser, operating system, device identifiers, logs, errors, security events and data needed to maintain the service.
- Usage data: interactions with the website, apps, dashboards, integrations, features or support communications.
- Billing data: tax data, billing address, payments, receipts, transactions and information required for legal and accounting obligations.
- Integration data: information shared when connecting external services such as Apple, Google, Microsoft, Meta, WhatsApp, Telegram, payment gateways, cloud providers, AI providers or other tools, always according to the configuration chosen by the user or client.
We do not request specially sensitive data unless it is strictly necessary for a specific service and an appropriate legal basis exists.
3. Purposes
- Respond to contact requests, quotes, commercial inquiries and support requests.
- Analyze needs and prepare proposals for development, SaaS, apps, AI, automation or infrastructure.
- Provide contracted services, maintain products, manage accounts, access, support, incidents and technical communications.
- Manage billing, payments, taxes, legal obligations and administrative documentation.
- Protect the security of our systems and prevent abuse, fraud, unauthorized access or misuse.
- Improve the website, products, applications, user experience, documentation and internal processes.
- Send informational or commercial communications where consent, contractual relationship or applicable legal basis exists.
4. Legal bases
Depending on the case, processing may be based on:
- Performance of a contract or pre-contractual steps: quotes, contracting, service provision, support and account management.
- Consent: non-necessary commercial communications, non-essential cookies or optional integrations.
- Legal obligation: invoicing, accounting, tax compliance and administrative or legal requirements.
- Legitimate interest: security, fraud prevention, service improvement, internal analysis and reasonable communications related to requested or contracted services.
5. Providers and third parties
We may share data with providers that help us operate our services: hosting, cloud infrastructure, email, analytics, support, automation, payment gateways, app stores, development tools, AI services, legal/tax advisors and platforms integrated by the user or client.
These providers may only process the data to deliver the corresponding service and in accordance with appropriate contracts, policies or safeguards. We do not sell personal data.
6. International transfers
TechnoFutureNow LLC may work with providers located in different countries, including the United States and countries within the European Economic Area. Where it is necessary to transfer data outside the EEA, we will rely on the mechanisms recognized by applicable law, such as standard contractual clauses, adequacy decisions, technical measures, contractual commitments or equivalent safeguards.
7. Data retention
We will retain data only for as long as necessary for the purposes described, including:
- Commercial inquiries: for as long as necessary to reply and carry out reasonable follow-up.
- Clients and projects: for as long as the contractual relationship lasts and for the periods necessary for support, warranties, legal obligations or the defense of claims.
- Billing: for the periods required by tax and accounting regulations.
- Technical logs and security: for as long as necessary for security, auditing and abuse prevention.
- Marketing: until you withdraw your consent or ask to be unsubscribed.
8. Your rights
You may request access, rectification, deletion, objection, restriction of processing, portability, withdrawal of consent and the right not to be subject to solely automated decisions with legal effects where applicable.
To exercise your rights, email info@technofuturenow.com stating the right you wish to exercise and the information needed to identify your request. We may request additional information to verify your identity.
If you are in Spain or the European Union, you may also lodge a complaint with the competent supervisory authority, including the Agencia Española de Protección de Datos (AEPD) where applicable.
9. Security
We apply reasonable technical and organizational measures to protect data against loss, unauthorized access, alteration, disclosure or destruction. No system is absolutely invulnerable, but we work to maintain a level of security proportionate to the type of data and to the service provided.
10. Cookies and analytics
This website uses only the technical storage needed to work. There are no advertising or cross-site tracking cookies and no social network pixels, which is why you will not see a consent banner.
To learn which pages are of interest we use Umami, an analytics tool hosted on our own server (analytics.infinyai.com, a domain of our InfinyAI brand), not a third-party service. It sets no cookies, builds no advertising profiles and does not store your IP address. It records the page visited and its title, where you came from, the country, region and approximate city, the language, the browser, the operating system, the device type and the screen resolution, and it counts clicks on the email, WhatsApp and go-to-InfinyAI buttons. To tell one visit from another it derives an irreversible identifier from those technical details: it cannot be used to identify you or follow you across other websites. The information is not shared with third parties, and the legal basis is our legitimate interest in understanding how the website is used (art. 6(1)(f) GDPR).
The home page with the 3D animation loads a graphics library (three.js) from a public CDN, cdn.jsdelivr.net. When that file is downloaded, that provider sees your IP address and browser details, as happens with any file served by a third party; it sets no cookies and receives no other data about your visit. The rest of the website is served from our own server.
11. Children
Our corporate services are not specifically directed to children. If we detect that a minor's data has been submitted without valid authorization, we may delete it or block its processing.
12. Changes to this policy
We may update this Privacy Policy to reflect legal, technical or business changes. The version in force will always be available on this page, showing the date it was last updated.